The California Court of Appeals’ October 16, 2012
decision in Sherf v. Rusnak/Westlake, et al. invalidates a California
law prohibiting class action waivers in consumer contracts. Under this
ruling, marketers, including online marketers, may use arbitration
waivers to compel arbitration and avoid class actions. However, such
waivers cannot be hidden within the contract or contain provisions that
are overly harsh, one-sided, or oppressive. Therefore, marketers should
continue to include fair, clear and conspicuous class action waivers.
AT&T Mobility LLC v. Concepcion -
In Concepcion, the cellular telephone contract between
the parties provided for arbitration of all disputes, but prohibited
classwide arbitration. When the cell phone purchasers brought a
putative class action alleging false advertising and fraud, the carrier
moved to compel arbitration pursuant to the contract. The federal
district court and the Court of Appeals for the Ninth Circuit each held
that the arbitration provision in the parties’ agreement was
unconscionable under California law because it disallowed classwide
proceedings.
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